Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer handle team and customer emotions in a service industry where service interruption is common. 2 years Team
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer handle team and customer emotions in a service industry where service interruption is common. 2 years Team
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating methods to improve team operations, efficiency and service to customers and clients. Provide statistical and input into work procedures and processes that support the company and departmental procedures. Create Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications