Resolving basic issues or interfacing with other internal teams to access the integrations and/or API's field such as Computer Science, Information Technology, Data Science, or a related discipline / qualification Ideally experience in either IT, SaaS or software related industry Experience working with and managing a
role to be the client's partner on their journey, internal advocate to the other departments, liaison between upsell opportunities. Be the glue between all internal departments, working with the relevant departments Experience or Technical Account Management role IT/Tech related experience Experience with Microsoft 365 Admin
to clients by phone, email, or system. Utilise internal resources in troubleshooting issues. Contact client record of progress, challenges, and client and internal communications within in-house programmes. Own Experience in an I.T., Software, SaaS, or tech-related company Relevant tertiary level qualification in