responsible for:
background in warranties, product support, and training, this role is for you!
As the Technical and providing comprehensive product support and training to staff nationwide.
To excel in need to have a solid foundation in Electrical Engineering or relevant technical qualifications, along with 7 years' experience in providing technical training, you'll be well-equipped to take on the challenges
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Service
- Receive calls from senior customer engineer/ help desk.
- Verify/ identify problems with
necessary.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary PCs to
Prioritize user problems based on severity.
- Train user on how to use IT equipment.
- Research
infrastructure (1st line support).
- Offer customer training.
- Provide customers with regular feedback
standards and job notes.
and middleware configurations.
This position is based in both Cape Town and Johannesburg, it is a 12-month contract position. RESPONSIBILITIES Providing 1s1 and 2nd Line Open Text support to [non-key role] users. Providing Open Text Application and Platform support to end users QUALIFICATIONS AND EXPERIENCE Relevant tertiary qual
Description The primary role of the Operational Success Engineer is to enhance the service quality and efficiency will be on utilizing advanced data science and engineering techniques to drive service capabilities, ensuring and software platforms. • Develop and deliver training and support materials for operational teams to industry standards and regulations in all service engineering activities. • Serve as a key point of contact and external stakeholders regarding service engineering issues and solutions. Qualification Requirements
enhancement
Collaborate with the Lead Software Engineer to document, verify, and test control software
Minimum 2 years experience in software engineering
Demonstrate professionalism, excellent communication
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BEng. or M.Eng Degree in Mechanical engineering
Only South
growth? If you have a background in mechanical engineering, solid technical knowledge, and excellent communication (and why you'll enjoy it) As a Technical Sales Engineer, you will play a crucial role in advising, supporting With opportunities to participate in conferences, training courses, and trade fairs, you'll enjoy a diverse you'll need a degree or technician training in mechanical engineering with a focus on refrigeration and