SKILLS Level 1 process integration knowledge across multiple SAP Modules. Able to speak German Level 1 technical
the counterparts' level of knowledge. Able to liaise and work with various levels of management, fellow
your systems are on the GROUP standard software levels. Work as a team member. Share knowledge and experiences
are in line with approved standards. Provide 2nd level support during incidents by analysing system logs
Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues