problems and issues to software development and support teams; Make recommendations for service improvement manner; Assist the Deputy Director: IT Strategic Support and Client Service to advance the University's courseware packages (as and when needed), and support development of appropriate courseware tools; Participate computer-based training products and services in support of development and purchasing efforts; Provide
problems and issues to software development and support teams; Make recommendations for service improvement manner; Assist the Deputy Director: IT Strategic Support and Client Service to advance the University's courseware packages (as and when needed), and support development of appropriate courseware tools; Participate computer-based training products and services in support of development and purchasing efforts; Provide