Jobs in

It Support%2c Helpdesk Jobs in Cape Town Region

Jobs 1-10 of 382

Helpdesk Operator NEW

 Clicks Group LimitedCape Town City Centre

An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls completion. Maintain communication between the helpdesk and the caller. Ensure the caller is satisfied continuity. Provide reports and feedback to the Helpdesk Supervisor on all follow-ups and calls to be able schedule drawn up by the help desk supervisor. Each Helpdesk operator will be allocated a week to be on standby


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Helpdesk Operator Cape Town NEW

 Clicks Group LimitedCape Town City Centre

An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls completion. Maintain communication between the helpdesk and the caller. Ensure the caller is satisfied continuity. Provide reports and feedback to the Helpdesk Supervisor on all follow-ups and calls to be able schedule drawn up by the help desk supervisor. Each Helpdesk operator will be allocated a week to be on standby


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Junior Support Engineer

Cape Town City Centre

seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will lities:

  • Provide technical support and troubleshooting assistance to customers via technical issues
  • Collaborate with senior support engineers and cross-functional teams to escalate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers


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Senior Support Engineer

Cape Town City Centre

seeking a Senior Support Engineer. The role is shift-based + weekends and involves supporting business infrastructure

  • Provide expert-level technical support and troubleshooting assistance to customers via ticketing system
  • Mentor and coach junior support engineers, providing guidance, training and knowledge performance
  • Perform post-resolution follow-ups to support requests
  • Reinforce SLAs to manage end-user with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers


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It Support Administrator (2nd Line)

Cape Town City Centre  maket related Monthly

Role:
The IT Support Administrator will be responsible for providing comprehensive comprehensive 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role role involves both face-to-face and remote support across a Windows environment, handling a wide range 1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote Support Tools

  • Perform
  • Log user issues via the Helpdesk System and escalate too higher-level support or external vendors.
  • Create


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  • Junior Support Engineer

     Pronel PersonnelCape Town Region

    seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers


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    Senior Support Engineer

     Pronel PersonnelCape Town Region

    seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers


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    Postilion Support Analyst

    Cape Town City Centre


    Skills & Experience:
    Proven experience working with Postilion systems. This role requires a deep understanding of the system and its functionalities
    Excellent problem-solving skills. You should be able to identify and resolve issues efficiently and effectively


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    Operations Support Cape Town

     Rpo RecruitmentCape Town City Centre

    individual to join their team as an Operations Support and Quality Control professional. In this role role, you will play a critical role in supporting the overall operations of our client's organization and Chain Minimum 5 years experience in operations support and quality control preferred Has worked with quality


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    Support Engineer (junior To Senior)

    Cape Town City Centre  market related Monthly

    other will be out in the field providing customer support.

    • Must have senior certificate plus MacOS.
    • 3+ years experience in technical support.

    Responsibilities:
    support
    , network support, etc.
  • Provide expert support for Microsoft Office
  • Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance equipment is properly configured.
  • Provide IT support for customers in the field.
  • Serve as an


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    Average Annual Salary

    for It Support%2c Helpdesk jobs in Cape Town Region
    R 356,245

    No. of Jobs added in the last week

    for this search.
    382