and written etiquette. Information technology system support skills. Excellent Microsoft Office skills.
structure within the CRM's system Automation of basic processes (as a supportive metric, allowing team members ownership of the data and key data systems and providing support to relevant departments and stakeholders
areas for improvement in the quality system · Co-ordinate and support on-site audits conducted by external
Key Performance Areas
(Any experience in below KPA will be advantageous)
Systems troubleshooting. Information technology system support skills. Excellent Microsoft Office skills.
the external system.
technology options and recommend tools or systems to support process enhancements.
knowledge of IT systems and technologies, experience in a similar role or IT support environment, ITIL Knowledge of IT systems and technologies Experience in a similar role or IT support environment ITIL
bi-directional linkage system
to an effective lead generation systems and training