(Server, LAN, WAN) Provide 2nd and 3rd level technical support to the desktop support team Assist the desktop incidents older than one day Arrange for external technical support where incidents cannot be resolved in house
its security and reliability, and providing technical support to our employees. Install, configure, and
business. Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting
relates to team goals Provide technical expertise and guidance to production support staff R 60000 - Monthly