remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working administrative functionalities Providing Desktop and Technical Support services Providing workstations related support
Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business
Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
- SAP MM - SAP VMS - Technical Continuity Management (TCM) - Third Level Support - Incident Management
Experience with technical documentation, standard operating procedures and user support guides Experience
product and its processes from a technical and business viewpoint - Support the Sub-IT Product Owner in the
product and its processes from a technical and business viewpoint. Support the Sub-IT Product Owner in creation
Experience with technical documentation, standard operating procedures and user support guides Experience