for providing specialist, high-level technical advice, and support for installing, testing, tuning, optimising – 3 years plus experience providing L1/L2 technical support • Must have DevOps and Support experience
and practices, the provision of expert technical knowledge, support, and guidance to Management of Business
and practices, the provision of expert technical knowledge, support, and guidance to Management of Business
agents/technical staff when problem areas are identified. • Ensure effective training for support staff
agents/technical staff when problem areas are identified. • Ensure effective training for support staff