for a technically savvy Software Training and Certification Specialist to join our team. This position provides passion for developing training materials, certification programs and quizzes, and training session agendas agendas. The Software Training and Certification Specialist is responsible for educating and training sales and technical support certification programs, materials and certification quizzes for MSPs and training schedule to ensure scheduling of re-certification training sessions ● Conduct post-training assessments
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial crucial role in ensuring the smooth operation of our support functions. Your primary responsibilities will include include analyzing and optimizing various support services to enhance efficiency, productivity and customer Team Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial crucial role in ensuring the smooth operation of our support functions. Your primary responsibilities will include include analyzing and optimizing various support services to enhance efficiency, productivity and customer Team Leadership: Lead and manage a team of support service staff, including, buying, specialists and administrative Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty
the Centres of Excellence and People Operations to ensure that all people systems and technologies are Configure: provide the IT Services configuration teams with input on configuration and support with relevant testing by the functional owner, work with the regional People Systems and Tech teams on deploying the technology Sustain: work with the IT Services team on solution RUN and maintenance as per IT Services technology operating functional owners, IT services and technology providers. Architecture: work with the People Systems solution
Configure: provide the IT Services configuration teams with input on configuration and support with relevant testing by the functional owner, work with the regional People Systems and Tech teams on deploying the technology
industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises servers, cyber security, and general end user support.
IT Policies and procedures:
Information security.
Cybersecurity.
Service management.
I.T. Risk Management.
Software
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Cybersecurity
Service management
I.T. Risk Management
Software
passionate about providing exceptional customer service and resolving technical challenges? Look no further skilled Internet Service Provider Support Agent to join our dynamic team. As an ISP Support Agent, you'll delivering outstanding service will ensure our customers receive the support they need to thrive in the All-Star team. Apply today. You Bring: Diploma or certification in IT, Computer Science, or related field. Basic technologies. 1-2 years of experience in a customer support role, preferably in an ISP or telecommunications
fashion apparel. We have a well-developed Shared Services structure spanning: International, IT, Finance for a SERVICE ENGINEER (NETWORK, VOICE & DESKTOP SUPPORT) at AVI LIMITED IT SHARED SERVICES in the that the Service Engineer must provide users guidance, as well as first and second level support by assisting emails and in-person request for technical support. The Service Engineer will take ownership of technical resolve, document, track and monitor problems. The Service Engineer is tasked with complying with all of the
and Compliance policies and procedures.
- Support the development of policies and procedures for
regulatory requirements.
- Coordinate and support internal and external compliance audits.
NQF Level 6.