4am. The Candidate would have to report into the office during the day shifts 8am – 5pm for the first 3-4 Relations Officer, the Junior Customer Relations Officer helps the Senior Customer Relations Officer and Customer Customer Relations Officer team with resolving first line student queries relating to all aspects of given Service Level Agreement. The Junior Customer Relations Officer will generally provide first contact contact telephonically and through other communication channels for students to raise queries, with more
4am. The Candidate would have to report into the office during the day shifts 8am – 5pm for the first 3-4 Relations Officer, the Junior Customer Relations Officer helps the Senior Customer Relations Officer and Customer Customer Relations Officer team with resolving first line student queries relating to all aspects of given Service Level Agreement. The Junior Customer Relations Officer will generally provide first contact contact telephonically and through other communication channels for students to raise queries, with more
to internal compliance requirements in Advisor offices. Including in-depth analysis of advice scores and Review: in conjunction with the external compliance officers audit Partner Directed Advice cases and large the relationship with the external compliance officers and analyse compliance reports received from them Monitoring team tasks (advice monitoring and Compliance Officer tasks) to ensure that risks identified are remediated published on the internal intranet for Advisor offices Administrative duties related to all of the above
to internal compliance requirements in Advisor offices. Including in-depth analysis of advice scores and Review: in conjunction with the external compliance officers audit Partner Directed Advice cases and large the relationship with the external compliance officers and analyse compliance reports received from them Monitoring team tasks (advice monitoring and Compliance Officer tasks) to ensure that risks identified are remediated published on the internal intranet for Advisor offices Administrative duties related to all of the above
the efficient functioning of their respective offices. This role requires exceptional organizational with excellent writing and communication skills to ensure effective communication both internally and externally system, and files and manages all documents in the office. Receives calls and visitors and notifies the relevant as and when required for the Waterfall National Office. Minimum Qualification Required: Minimum of a 3 workload effectively. Excellent written and verbal communication skills. Ability to maintain confidentiality
the efficient functioning of their respective offices. This role requires exceptional organizational with excellent writing and communication skills to ensure effective communication both internally and externally system, and files and manages all documents in the office. Receives calls and visitors and notifies the relevant as and when required for the Waterfall National Office. Minimum Qualification Required: Minimum of a 3 workload effectively. Excellent written and verbal communication skills. Ability to maintain confidentiality
software (e.g., Sage X3, QuickBooks, Xero) and MS Office, particularly Excel. Knowledge of accounting principles organizational and time-management skills. Effective communication and interpersonal abilities. Degree in Accounting
completed and escalated to Senior to action. All communication must be done in line with Standard Operating external stakeholders through open and interactive communication in-order to resolve outstanding account queries Control function Excellent Verbal and written communication skills Good Interpersonal skills Customer service skills and able to produce reports using Microsoft Office. See Description See Description
completed and escalated to Senior to action. All communication must be done in line with Standard Operating external stakeholders through open and interactive communication in-order to resolve outstanding account queries Control function Excellent Verbal and written communication skills Good Interpersonal skills Customer service skills and able to produce reports using Microsoft Office. See Description See Description
COMPETENCIES • Excellent knowledge and use of Microsoft Office Applications (i.e. Word, Excel, and Outlook) • written and verbal • Maintain effective daily communication with relevant team members • Ability to adapt