advantage. Training and Knowledge areas: Knowledge of Patch Management or Anti-virus, or Vulnerability management management. Knowledge of Group Policy Management and Firewalls (Checkpoint, Sophos); Knowledge of Mimecast; Mimecast; Knowledge of Manage Engine Products (Desktop Central, Log 360, Ops Manager); Knowledge of Azure
and functions to further improve service – Knowledge Management, Incident and Request Management, Problem and functions to further improve service – Knowledge Management, Incident and Request Management, Problem Technical knowledge: IM discipline and governance Familiarity with IT monitoring and management tools such
and functions to further improve service – Knowledge Management, Incident and Request Management, Problem and functions to further improve service – Knowledge Management, Incident and Request Management, Problem Technical knowledge: IM discipline and governance Familiarity with IT monitoring and management tools such
and functions to further improve service – Knowledge Management, Incident & Request Management, Problem
application of relevant IT best practices Knowledge of IT Service Management principles and frameworks (ITIL 3) 3) Knowledge of Project management including methods and tools Knowledge of retail industry models MS
finance Knowledge and Skills: Advanced knowledge of project management methodologies Proficiency in project
finance Knowledge and Skills: Advanced knowledge of project management methodologies Proficiency in project
process
change process Experience with and knowledge of change management principles, methodologies and tools PRINCE2 or PMI-ACPe). Experience with and knowledge of change management principles, methodologies, and tools
Vue.js. Database Management: Strong knowledge of database management systems, including SQL Server, Oracle