between the customer and IT professionals to ensure system problems, enhancements and developments are resolved Including: Effective investigation of system problems and analysis of system enhancement requests Make recommendations business requirements Compile user requests into system requirements specifications Perform functional changes to existing applications made possible by information and communication technology - Compile comprehensive solutions that use the specialist and departmental systems and processes Cost containment - Support the identification
and test all systems changes or enhancements in order to maintain stable computer systems for the business software enhancements and the end results are stable systems that operate in line with the business rules. Accountabilities solutions that use specialist and departmental systems and processes. · Provide specialist input and recommendations Entrepreneurship Knowledge: · Knowledge and application of the System Development Life Cycle (SDLC)methodology · Knowledge Qualification Information Technology related degree and certification on relevant Information Technology
and test all systems changes or enhancements in order to maintain stable computer systems for the business software enhancements and the end results are stable systems that operate in line with the business rules. Accountabilities: solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations oneself Knowledge -Knowledge and application of the System Development Life Cycle (SDLC)methodology -Knowledge Qualifications Information Technology related degree and certification on relevant Information Technology
development efforts towards successful projects and system maintenance deliverables. Review design, development solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations service delivery Knowledge management - Ensure the system is documented and all documents are updated on interaction with other teams (software developers, system analysts and software architects) - Engage with development efforts towards successful projects and system maintenance deliverables - Adhere to high quality
- Complete required administration and case information on assigned cases to standard and within deadline Management - Ensure appropriate, active and informative relationships with customers and relevant stakeholders with employees and employer groups. -Provide information the client can use to eliminate, control and
improvement Understand interdependence of different systems and processes in area of specialisation and department Solution Capability Portfolio Systems: Interpret and analyse any system requirements in support of the
Management - Ensure appropriate, active and informative relationships with customers and relevant stakeholders ability to multi-task -Ability to handle sensitive information -Highly motivated individual and displays initiative
Management - Ensure appropriate, active and informative relationships with customers and relevant stakeholders ability to multi-task -Ability to handle sensitive information -Highly motivated individual and displays initiative
improvement: Understand interdependence of different systems and processes in area of specialisation and department Change Management Communication Skills Relevant systems knowledge and application Business Acumen Application