advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) experience ● Ease of Essential Competencies: ● Examining Information ● Articulating Information ● Making Decisions ● Resolving time spent with each query. ● Manage the ticketing system. ● Escalate queries with discretion. ● Respond ensure client satisfaction. ● Maintain the ticketing system. ● Ensure other required documents, reports and customer confidentiality and protection of personal information. ● Maintain client records in accordance with
advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) experience ● Ease of Essential Competencies: ● Examining Information ● Articulating Information ● Making Decisions ● Resolving time spent with each query. ● Manage the ticketing system. ● Escalate queries with discretion. ● Respond ensure client satisfaction. ● Maintain the ticketing system. ● Ensure other required documents, reports and customer confidentiality and protection of personal information. ● Maintain client records in accordance with
clients. • Responsible for processing all correct information onto final sales. • Adhering to sales team standards
clients. • Responsible for processing all correct information onto final sales. • Adhering to sales team standards