production-critical environments. High availability is key. Provide on-call support for the edge platform (DevOps)
activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting, resolving Retrospectives, Sprint Planning meetings etc. Ensure availability to work on weekends and public holidays when
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Technical guidance & mentorship Ensure software availability, maintainability and scalability Active participation
resolution of Production Support calls Interactions through meetings, calls and emails: With central product
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Technical guidance & mentorship Ensure software availability, maintainability and scalability Active participation