Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
An international company, specializing in IT services is looking for a somewhat experienced Technician who can start ASAP, to join their Midrand team. Based on performance after 1 year, the contract may be made permanent. Fixing PCs and Printers. Face-to-face visits with clients (must be presentable
a WIL/In-Service training/Industrial Exposure internship programme
must not be participating on another learnership or internship program;
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along regarding hardware, software and connectivity. Availability at all hours, when if and when required. The accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required
offices across SA (remote configuration). Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security center. Support users across the branch network via phone; office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist
machines via Microsoft cloud operation security center.
Excellent knowledge of Node.js and frameworks available for it (NestJS) Good understanding of front-end Design and implementation of low-latency, high-availability, and performant applications Implementation ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
visualise important metrics about reliability and availability Support operational excellence goals through of tier-3 DevOps role to ensure the highest availability of critical applications. Reference Number for and ability. Email Garth on garthe-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities niche recruiters with a wide range of positions available. We offer researched positions with top companies
you’ll do: