communication and contact to enhance service, access to information and advice for clients and members in line with needs and trends • Keep informed of industry trends and new CRM technologies Develop communication material member journey • Identify and customise the right information at the right time to be delivered through multiple comprehensive information as required • Provide members with access to financial performance information, tables those servicing members are adequately trained, informed and have the tools to do their jobs • Timeously
to the surviving dependents/beneficiaries (for informed allocation of benefits) to the correct beneficiaries relevant legislation •Provide detailed, accurate information for internal and external audit purposes within