Proficiency in administrative tasks, including data entry, record-keeping, and report generation using Microsoft
Proficiency in administrative tasks, including data entry, record-keeping, and report generation using Microsoft
Contract and Account Management: 1.Review and ensure compliance with SLA contracts, including key performance risks, develop contingency plans, and ensure compliance. 11. Establish effective communication and collaboration
Contract and Account Management: 1.Review and ensure compliance with SLA contracts, including key performance risks, develop contingency plans, and ensure compliance. 11. Establish effective communication and collaboration
important. Grade 12 (Matric) certificate FAIS compliance RE5 an advantage A valid Driver's licence and
important. Grade 12 (Matric) certificate FAIS compliance RE5 an advantage A valid Driver's licence and
members are motivated to perform at their highest level. Ensure that the physical working space is conducive resources and tools of trade eg seating, headsets Level of Authority • The job holder ensures that the team mentor and drive people development; ensure high levels of employee engagement • Strong and adaptable communication defining performance standards and meeting service levels; manage resources; good time management • Coaching Qualification Required) Grade 12 or equivalent NQF4 level qualification Tertiary education in Sales / Marketing
Maintaining Service Level Agreements Ensuring acceptable talk time and phone availability levels Client retention management Ability to prioritize and multitask High levels of honesty, accountability and integrity Client
Maintaining Service Level Agreements Ensuring acceptable talk time and phone availability levels Client retention management Ability to prioritize and multitask High levels of honesty, accountability and integrity Client
standards and regulatory requirements Oversee compliance with insurance policies and rental agreements