technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
responsible for providing financial advice on both life risk and investments products to Private Bank clients service channels
minimising overstock and stockouts. Monitor product life cycles, making recommendations for product introductions Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
personal and business concerns managing both private life and business duties. The successful candidate will internal and external stakeholders, handling phone calls, emails, and any other communications in a professional
Employment Equity Plan. UKZN is establishing a Centre for Quantum Computing and Technology with emphasis Condensed Matter related Quantum Computing in the new Centre, and to participate actively in teaching at undergraduate directed to the Academic Leader: Physics, Durban Centre, Professor Alan Matthews, e-mail: Matthewsaukzn