by our dedicated team at our different teaching centres across the country. We provide you with the necessary will be empowering a student with an invaluable life skill that will allow them to progress in their
by our dedicated team at our different teaching centres across the country. We provide you with the necessary will be empowering a student with an invaluable life skill that will allow them to progress in their
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
Midrand. KEY RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify Present and sell the Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment environments. High availability is key. Provide on-call support for the edge platform (DevOps) NB: By
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
based at one of their state-of-the-art contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape week)
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target