a team of 5-7 colleagues Skills and Competencies • People Management Skills; mentor and drive people communication skills with the ability to influence and motivate • Active Listening skills • Planning and and Organisational Skills; defining performance standards and meeting service levels; manage resources; resources; good time management • Coaching Skills with an even temperament and the ability to give constructive constructive feedback • Good interpersonal skills • Strong analytical abilities; ability to collate, manage and