The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
defence strategies. Communication Skills: Strong verbal and written communication skills. Ability to maintain maintain clear and concise communication under pressure and in high-stress situations. Discretion and
making use of tracking software, pro-active communication to customers in terms of expected delivery times requires an outgoing, poised and persuasive communication style. While the job requires the ability to
ability on excel and spreadsheets Exceptional communication skills – verbal and written Good attention to
2 years contact centre experience Excellent communication skills Must be computer literate Salary: To
experience, sales and administration in the B2C and B2B markets. The company is based in Johannesburg and for more to cat and dog registrations, breed standards, events, training, and general canine and feline care. work flexible hours Skills required: Excellent communication skills Computer literacy Web based Chat Inbound experience working on UK campaigns Excellent communication and interpersonal skills High English proficiency
experience, sales and administration in the B2C and B2B markets. The company is based in Johannesburg and for more to cat and dog registrations, breed standards, events, training, and general canine and feline care. work flexible hours Skills required: Excellent communication skills Computer literacy Web based Chat Inbound experience working on UK campaigns Excellent communication and interpersonal skills High English proficiency
Your verbal and written communication, in English and Afrikaans, at all levels as well as:
Formal the following:
PDP Good communication skills, Knowledge and Skills required: Customer service and communications skills solving & decision making, Customer Services, Communication, Confidence, Assertiveness; Analytical Thinking; information may be retained in hard copy. In either event, storage will of Personal Information Act, 4 of application unsuccessful should you not receive communication within 2 weeks from the closing date. Kindly
maintaining WhatsApp groups. To ensure that communication is maintained within all sites. Coordinate, monitor, and record all communication from various sites, technicians, and drivers. Ensure customers/Oza emergency-response environment Excellent communication skills (English) Market related - Market related - Monthly