experience in customer service, ideally within the UK market. Key Responsibilities: 1. Provide prompt and courteous Respond to customer inquiries via multiple communication channels, including phone, email, and live chat inquiries using CRM software. 7. Conduct follow-up communication with customers to ensure satisfaction and gather improvement. 8. Stay updated on industry trends, market dynamics, and regulatory changes affecting the service roles, ideally within the UK market. 3. Excellent communication skills, both verbal and written,
experience in customer service, ideally within the UK market. Key Responsibilities: 1. Provide prompt and courteous Respond to customer inquiries via multiple communication channels, including phone, email, and live chat inquiries using CRM software. 7. Conduct follow-up communication with customers to ensure satisfaction and gather improvement. 8. Stay updated on industry trends, market dynamics, and regulatory changes affecting the service roles, ideally within the UK market. 3. Excellent communication skills, both verbal and written,
Permanent
SECTOR : Finance
BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate
advice to customers within your allocated customer markets. Providing relevant and appropriate financial advice for the future. As such, interpersonal and communications skills in order to build solid relationships computer literacy (MS Office suite) Excellent communication skills (written and verbal)
advice to customers within your allocated customer markets. Providing relevant and appropriate financial advice for the future. As such, interpersonal and communications skills in order to build solid relationships computer literacy (MS Office suite) Excellent communication skills (written and verbal)
operating rhythm by providing daily direction and communication to agents to ensure that daily and weekly targets interviews as required Prepare warnings and communicates effectively with employees on warnings and makes basis to ensure targets are met Compile and /or communicate team resource plan on a monthly basis and monitor employee engagement • Strong and adaptable communication skills with the ability to influence and motivate level qualification Tertiary education in Sales / Marketing would be ideal Sound knowledge of a CRM system
customer centricity.
required Grade 12 Good interpersonal & communication skills Provide excellent customer services Excellent
/>Possess strong analytical skills.
Have good communication skills.
work well under pressure.