ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre planning and absenteeism management Facilitate training and development interventions Review performance key positions Adhere to OHSA requirements e.g., training, safety reps, administration, meetings Ensure
ensure that the brand remains perceived by the market as being superior. Hands-on enablement of logistics
ensure that the brand remains perceived by the market as being superior. Hands-on enablement of logistics
customers, service partners, and internal stakeholders. Provide excellent customer service to all stakeholders logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity
customers, service partners, and internal stakeholders. Provide excellent customer service to all stakeholders logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity