to revolutionizing the trust economy. We''re on a mission to democratize access to trust through features and customized solutions. If you''re a skilled QA Engineer ready to make a difference
Key Responsibilities:
requests Track, route and redirect tickets Escalate re-occurring incidents Identify trends Follow up on issues Competent in call centre management tools Matric National Diploma: Information Technology A N Analytical
and Problem management by identifying and reporting re-occurring errors/problems to the relevant support Service Now all Domain controllers that are offline and re-assigning incidents to the x64 / regional desktop experienced on the Absa account for whatever reasons and re-assigning these incidents to the relevant Absa support Service Now that cannot be resolved remotely, are re-assigned to the relevant parties timeously. Attending Investigating and analysing root causes as well as problem re-occurrences, in order to assist with Incident management
that drive client value.
We''re seeking a vibrant, self-motivated individual with excellence in software delivery. If you''re enthusiastic about software engineering and fintech
/>- Matric
- Relevant tertiary business qualification/s Experience
- 3+ years of writing of
software functional specifications
- 3+ years of writing of software business requirement specifications
documentation and spec writing.
o Understanding of the customers expectations
the job Matric Relevant tertiary business qualification/s Experience 3 years of writing of software software functional specifications 3 years of writing of software business requirement specifications including GAP analysis, documentation and spec writing. o Understanding of the customer's expectations
Maintain Excel sheets and ensure they are up to date / re fl ect reality Boost the team morale (team building) general operational duties applicable to your area Matric, Diploma and or further studies Experience having
to revolutionizing the trust economy. We''re on a mission to democratize access to trust through features and customized solutions. If you''re a skilled QA Engineer ready to make a difference
projects and deployments.Qualifications
Matric. SQL Knowledge essential.
SkillsInformation specifications enhancement skills beneficial. Writing RFCs or spec documents beneficial. Strong analytical
part in co-ordinating and overseeing the process re-engineering initiatives, governance implementation experience in project management, specifically in process re-engineering.