and Problem management by identifying and reporting re-occurring errors/problems to the relevant support Service Now all Domain controllers that are offline and re-assigning incidents to the x64 / regional desktop experienced on the Absa account for whatever reasons and re-assigning these incidents to the relevant Absa support Service Now that cannot be resolved remotely, are re-assigned to the relevant parties timeously. Attending Investigating and analysing root causes as well as problem re-occurrences, in order to assist with Incident management
part in co-ordinating and overseeing the process re-engineering initiatives, governance implementation experience in project management, specifically in process re-engineering.
planning Contribute with business & product owners re the strategic direction of charging technologies
planning Contribute with business & product owners re the strategic direction of charging technologies
Role : Contribute with business & product owners re the strategic direction of charging technologies
Role : Contribute with business & product owners re the strategic direction of charging technologies
within defined business environments by sustainably re-focusing resources to new revenue streams and/or within defined business environments by sustainably re-focusing resources to new revenue streams and/or
review) and provide guidance to team members Process Re-engineering Blueprint documentation development Business
Ensure backlog is in good standing by having regular re-occurring weekly backlog grooming sessions Ensure maintain Users and Security Groups o Proficient in writing JQL queries o Create and maintain fields and field
process task needs to be fulfilled