understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns and progress of service jobs and updating customers as needed. Quality Assurance: Performing quality checks on ensure satisfaction and address any additional needs or concerns. Administrative Tasks: Performing various
understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns and progress of service jobs and updating customers as needed.
the relevant information, assuring that client needs are addressed.
Check vehicle in with client
data with the goal to better understand customer needs, viewpoints and experiences. Review and design operational
data with the goal to better understand customer needs, viewpoints and experiences. Review and design operational
ability to translate data into insights: You will need to ask the right questions to gather the necessary