Building campaigns using:
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.
-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.
-Must be based in Joh
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending to phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting:
with previous experience in a customer care or call centre role being advantageous.
- High levels of
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred Identify gaps in existing systems and develop solutions to improve the quality of systems Manage escalations
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
guide all solution decisions for the ecosystem, will develop roadmaps that outline how solutions will be enterprise information security architectures and solutions as well as provide design recommendations based Experience with implementation and support of Solutions Architecture within an Enterprise TOGAF certified
Solution Architect Must have a strong integration and SQL to work with the solution vendor as well as
Responsible for creating technical Solution architecture that describes how IT components are
combined
and IT teams to meet project objectives. The Solutions Architect is required to
design and execute
a long-term view. The main deliverable of the Solutions Architect is to
ensure selection and deployment
proofed; cost effective; flexible and sustainable IT solutions
that support business needs.
Responsibilities
required
• Support development of solution delivery
• Design solutions to meet project objectives and