The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support
and/or legislative requirements · Be capable of assisting clients with compliance issues by doing a work external and internal audit and assist in addressing these · Assisting in evaluating controls and procedures improvements · Assisting in preparing clients for the annual external audits and assisting clients to prepare required · Assist with testing of software when required and advise on compliance · Be able to assist with from time to time · Assist with marketing of products and services by way of assisting with system demonstrations
and/or legislative requirements · Be capable of assisting clients with compliance issues by doing a work external and internal audit and assist in addressing these · Assisting in evaluating controls and procedures improvements · Assisting in preparing clients for the annual external audits and assisting clients to prepare required · Assist with testing of software when required and advise on compliance · Be able to assist with from time to time · Assist with marketing of products and services by way of assisting with system demonstrations
organogram structure. b) HR Policies Implementation • Assist with the roll-out implementation of new and updated employees on all Human Capital policy matters. • Assist Human Capital Business Partners with the development management review process in line with review dates. • Assist line managers with regards to individual ratings check on the content. d) Training and Development • Assist business to identify training needs to enhance enhance employee skills and capabilities. • Assist with the preparation and delivery of training programs on
organogram structure. b) HR Policies Implementation • Assist with the roll-out implementation of new and updated employees on all Human Capital policy matters. • Assist Human Capital Business Partners with the development management review process in line with review dates. • Assist line managers with regards to individual ratings check on the content. d) Training and Development • Assist business to identify training needs to enhance enhance employee skills and capabilities. • Assist with the preparation and delivery of training programs on
teams and clients to ensure success of the same). • Assist with OS and manage application patches, installation step-by-step technical help, both written and verbal. • Assist in the creation of long-term and short-term plans analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling meetings as needed to troubleshoot critical issues • Assist in the escalation process for critical priority
The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support