channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.
- Ensure
occupancy rates.
- Employ forecasting and shift planning techniques to effectively allocate resources,
various channels such as voice, chatbot, social media, and WhatsApp.
- Regularly assess the performance
OneCart, fielding real-time calls/emails/social media posts from our customers. You must be calm in the email communication Responding to customer social media posts/DM’s/Facebook messenger/LinkedIn messages
stage
or stage Ensures that quality is achieved as planned Deliver to time and cost within agreed tolerances Establishes and updates plans with actuals and forecasts Manages deviations from plan Reports to respective
or stage Ensures that quality is achieved as planned Deliver to time and cost within agreed tolerances Establishes and updates plans with actuals and forecasts Manages deviations from plan Reports to respective
remediation plans to address undesirable team behaviour • Deploy bespoke retention and development plans for outputs as per agreed mandate performance remediation plans • Behavioural actions will be held accountable against
Certificate in Pest Control or equal equivalent. Strong planning, organisational and prioritisation skills Proactive innovator and creative Good organisational & planning ability Goal and deadline driven. Key areas of Analyse and use service reports (e.g. manpower planning & productivity), taking the necessary steps
play a pivotal role in managing the actual vs. planned adherence of routes by making use of tracking software
play a pivotal role in managing the actual vs. planned adherence of routes by making use of tracking software