Our client based in Observatory is seeking a Call Centre Agent to join their team. The ideal candidate environment 6 months experience in outbound call centre (Advantageous) Target Driven Positive attitude
professional Medical Aid Advisor to provide excellent customer service and Medical Aid advice. A recent Business related study or degree Knowledge of Medical Aid and GAP cover Knowledge of regulatory requirements client and customer focus DUTIES: Service all medical aid clients by reviewing plans and consulting with regarding medical aid updates and value add options as and when required Research 3 Medical Aid options
REQUIREMENTS: Experience with: Amadeus and live chat Call centre Travel industry Sales Customer service Passion
benefits or coverage, including all life company and medical/financial follow-ups. Ensure all Client problems each segment. Conduct any prospect follow-up phone calls to obtain further information on planner's request
benefits or coverage, including all life company and medical/financial follow-ups. Ensure all Client problems each segment. Conduct any prospect follow-up phone calls to obtain further information on planner's request
DUTIES: Switchboard duties - Answer and direct client calls. Take messages and relay them to the appropriate bank statements via various channels Follow-up calls to clients where the business is waiting for the
thinking abilities DUTIES: Answer and direct client calls Take messages and relay them to the appropriate bank statements via various channels Follow-up calls to clients where the business is waiting for the
DUTIES: Switchboard duties - Answer and direct client calls. Take messages and relay them to the appropriate bank statements via various channels Follow-up calls to clients where the business is waiting for the
thinking abilities DUTIES: Answer and direct client calls Take messages and relay them to the appropriate bank statements via various channels Follow-up calls to clients where the business is waiting for the
Develop and implement key metrics and dashboards to aid in decision making to ensure optimal team performance