Gap Claims Assessor. Requirements: Applicants must have a thorough understanding of medical aid operations all GAP claim documents received and to request any outstanding documents. To follow the claims process process and capture the claim information into the system. To verify and update any client personal information system policy record To assess the validity of the claim following the terms and conditions of the clients' and to make the relevant claim notes on the system. To ensure a client's claim expectation is adequately
Gap Claims Assessor. Requirements: Applicants must have a thorough understanding of medical aid operations all GAP claim documents received and to request any outstanding documents. To follow the claims process process and capture the claim information into the system. To verify and update any client personal information system policy record To assess the validity of the claim following the terms and conditions of the clients' and to make the relevant claim notes on the system. To ensure a client's claim expectation is adequately
standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Requirements: Must have a thorough understanding of medical aid operations or insurance policy administration day. To respond to and resolve about 15 general/claim-related correspondence queries per day within a log all telephone calls received on the policy/claim records. To verify and update if necessary all personal contact information for clients including the Medical Aid details. To ensure relevant processes is adhered
standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Requirements: Must have a thorough understanding of medical aid operations or insurance policy administration day. To respond to and resolve about 15 general/claim-related correspondence queries per day within a log all telephone calls received on the policy/claim records. To verify and update if necessary all personal contact information for clients including the Medical Aid details. To ensure relevant processes is adhered