in the commercial space Willing to work in the center of Cape Town Experience in a financial services
drawing for commercial buildings, hospitals, data centers etc.
Interfacing with multi-disciplinary engineering
bonus
investigation a bonus 5 years in a customer service contact center environment Strong analytical, investigation and
(continuous professional development) points Call center agents not preferred unless they have a minimum
(continuous professional development) points Call center agents not preferred unless they have a minimum
Reference: ITE005812-DEP-2 Calling All Technical Engineers: Ignite Your Potential with this Cutting-Edge into unified communications platforms and contact center solutions. Strong problem-solving skills for innovative
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
for an experience Sales Rep Generate sales by calling on existing and potential customers and utilizing Visit customers on a regular basis as per call cycle Cold call potential new customers Grade 12 Preferred