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Medscheme Call Center Jobs in Cape Town City Centre

Jobs 1-10 of 76

Call Centre Supervisor

Cape Town City Centre

motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets rong>

  • Supervise and manage a team of call centre agents.
  • Monitor agent performance
  • Develop and implement strategies to improve overall call centre performance and efficiency.
  • Ensure
  • Prepare reports on call centre performance metrics, including call volume, response times, and


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Call Centre Agent - 3 Month Contract NEW

Bellville

join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:

Case Manager - Medical Advisor

Cape Town City Centre

the Managed Care environment in pre-authorisation call centre/ hospital case management or hospital claims with all other Service Network Providers and Medscheme Operational areas to successfully develop Standard


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Tech Support Customer Service Representative

Cape Town City Centre

customer call backs to provide an update on the progress of the query

  • Ensure first call resolution experience in customer services, preferably in a call center
  • At least 6 months technical support


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  • Broker Consultant

    Cape Town City Centre  R10 000 Monthly

    companies to ensure favorable terms for the medical center. This includes negotiating reimbursement rates which ones would be most beneficial for the medical center and its patients. This involves evaluating factors as the main point of contact between the medical center and insurance companies, addressing any issues reimbursement process to ensure that the medical center receives proper payment for the services rendered Staff: You may be involved in educating medical center staff on insurance-related matters, such as coding


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    Service Coordinator Claremont

     Believe Resourcing Pty LtdClaremont

    leading improvement initiatives within contact center or Managed Service Provider (MSP) environments leading improvement initiatives within contact center or Managed Service Provider (MSP) environments


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    Senior Java Developer (java Maestro)

    Cape Town City Centre

    Description:
    Are you ready to take center stage and showcase your coding prowess under the


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    Helpdesk Operator

     Clicks Group LimitedCape Town City Centre

    incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered


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    Helpdesk Operator Cape Town

     Clicks Group LimitedCape Town City Centre

    incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered


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    Client Contact Centre Service Administrator

    Cape Town City Centre  R11000 Monthly

    our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service

  • Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers inbound telephone queue and tackle a minimum of 30 calls per day like a champion.
  • Handle approximately management reporting.
  • Strive for zero lost calls you're the superhero our clients can rely on experience.
  • 2 years proven client service/call centre experience.
  • Good time management


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    Average Annual Salary

    for Medscheme Call Center jobs in Cape Town City Centre
    R 226,240

    No. of Jobs added in the last week

    for this search.
    76