team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed contractual requirements. Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign
or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed contractual requirements. Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
or if requested by Branch Manager). Purchase of tickets for operators on training and transporting of operators