Friday COMPETENCIES Essential Competencies: ● Examining Information ● Articulating Information ● Making the time spent with each query. ● Manage the ticketing system. ● Escalate queries with discretion. ● to ensure client satisfaction. ● Maintain the ticketing system. ● Ensure other required documents, reports
Friday COMPETENCIES Essential Competencies: ● Examining Information ● Articulating Information ● Making the time spent with each query. ● Manage the ticketing system. ● Escalate queries with discretion. ● to ensure client satisfaction. ● Maintain the ticketing system. ● Ensure other required documents, reports
Knowledge (essential): Microsoft Excel MS Office Ticket logging Data Capturing Other: Proficiency in Afrikaans
Knowledge (essential): Microsoft Excel MS Office Ticket logging Data Capturing Other: Proficiency in Afrikaans
Information • Showing Composure • Resolving Conflict • Examining Information • Developing Expertise • Adopting
Information • Showing Composure • Resolving Conflict • Examining Information • Developing Expertise • Adopting