healthcare crusader!
Here is your golden ticket:
escalated service desk tickets and IT support service providers, ensuring that the ticket is kept updated at stakeholder is kept informed of the status of their ticket. Documentation and knowledge transfer of all work
BMW IT documentation, e.g. Operations Manuals) · Ticket creation and resolving requests for incident management and ITIL support processes at Enterprise level · Ticket creation, co-ordination and communication with
Infrastructure and standards. Support, procedures and ticket management improvements. System changes, audits
g., user authorisation, firewalls), Prioritise tickets that need to be settled, Installations, upgrades
applying tools to improve statistics by proper ticket management. Applies updates to databases and network