NQF 4 Certificate grade 12 NQF 4 Regulatory Examinations 5 (FAIS Accreditation) NQF 5 Diploma (Preferable
NQF 4 Certificate grade 12 NQF 4 Regulatory Examinations 5 (FAIS Accreditation) NQF 5 Diploma (Preferable
Responsibilities: Supporting clients Managing the support tickets and tracker Managing support staff Managing new
Responsibilities: Supporting clients Managing the support tickets and tracker Managing support staff Managing new
product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with clients
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Requirements:
product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with clients
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Requirements:
call centre and we assist Debt Counsellors via ticketing system. The assistance is not limited to DCs only
requests, or user issues to the Support Centre via ticketing system, where needed. • Effective handling of