you customer service driven and exceptional at addressing customer concerns? Our client is an International spoken Bilingual in English and Afrikaans DUTIES: Addressing customer enquiries, concerns, and complaints
industry standards and customer expectations. Addressing any concerns or issues promptly and professionally service appointments to ensure satisfaction and address any additional needs or concerns. Administrative
Monitor the progress of service appointments and address any scheduling conflicts or delays proactively Problem-solving abilities and a proactive attitude towards addressing customer needs. Knowledge of Samsung products
pricing, and timelines Answer customer questions and address concerns Schedule service appointments and ensure customers after service to ensure satisfaction and address any additional needs Requirements: Diploma or equivalent
industry standards and customer expectations. Addressing any concerns or issues promptly and professionally service appointments to ensure satisfaction and address any additional needs or concerns. Administrative
clients, and guests across the group of companies. Address inquiries, provide information, and assist with generate reports as needed. Problem Resolution: Address and resolve any challenges or issues related to
and maintained regularly in Syspro (delivery addresses, contact names and telephone numbers). Compile
relevant information, assuring that client needs are addressed. Check vehicle in with client, tale VCH of each
and maintained regularly in Syspro (delivery addresses, contact names and telephone numbers). Compile
COMPETENCIES Ability to host community meetings and address conflicts within the host communities. A keen eye Organize and facilitate community meetings to address concerns, provide updates, and gather feedback timelines and scope. Assessment of the time taken to address and resolve the community concerns or issues related