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- Ntice Sourcing Solutions
Client Services Team Leader Cape Town
Ntice Sourcing Solutions
Cape Town Region
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Maintaining Service Level Agreements Ensuring acceptable talk time and phone availability levels Client retention Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
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Ntice Sourcing SolutionsCape Town Region
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Maintaining Service Level Agreements Ensuring acceptable talk time and phone availability levels Client retention Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
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