Performs IT functions such as design, analysis, evaluation, testing, debugging, and implementation of applications may contribute to the development, testing, evaluation, or design of system or infrastructure architecture service requests. Key Roles and Responsibilities: - Monitors client infrastructure and solutions - Identify data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization
Keep all filing and administration up to date Monitor the processes of scanning, manifesting and authorising reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various and document all queries and customer complaints Monitor and compile daily and monthly reports Act on all
Keep all filing and administration up to date Monitor the processes of scanning, manifesting and authorising reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various and document all queries and customer complaints Monitor and compile daily and monthly reports Act on all
infrastructure or functional areas. Identifies and evaluates alternative architectures and the trade-offs in organisation. Mapping technology to EA business model Evaluate and solutioning of technology for sustainable
infrastructure or functional areas.
are actively involved. Complete assessments to evaluate learners' understanding and skills attainment
are actively involved. Complete assessments to evaluate learners' understanding and skills attainment
customer experience insights and interpretation. Evaluate customer service and communicate results back
conflict resolution Experience in developing and evaluating job descriptions Relevant skills and qualifications
conflict resolution Experience in developing and evaluating job descriptions Relevant skills and qualifications