company based in the East Rand is seeking the services of a Technician Experience needed in the following:
relevant stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service to customers (internal and and external) according to the service standards as set by the company. Ensure all customers are treated which include Agile and Water Fall. Financial services industry knowledge and experience beneficial.
performance, report on product sales etc.) Customer service – daily communication with customers to answer conversion. Daily communication with third-party service providers (couriers, warehouse, other business Skills, E-Commerce, and Sales. Strong customer service and communication skills. Experience in managing
performance, report on product sales etc.) Customer service – daily communication with customers to answer conversion. Daily communication with third-party service providers (couriers, warehouse, other business Skills, E-Commerce, and Sales. Strong customer service and communication skills. Experience in managing
and problem-solving skills to deliver support services for business applications The successful candidate customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholders integrity within the system Ensure all critical services/systems are monitored Provide clear, professional
providing technical support to the applications and service desk teams A pplication-to-Application Integrations the workflows on the Integration Platform as a Service (iPaaS) Develop, test, and deploy the SQL queries
relationships with external vendors, agencies, and service providers involved in website development and maintenance
business experience (incl. sales, rental and machine servicing / maintenance) SKILLS Communication & interpersonal