Methodically administer and update call cycles. Achieve 100% adherence to the call cycle. Ensure accurate coding Fulfill all requirements during representative calls. Timely completion of administrative and reporting
Methodically administer and update call cycles. Achieve 100% adherence to the call cycle. Ensure accurate coding Fulfill all requirements during representative calls. Timely completion of administrative and reporting
sell and upsell opportunities. Make weekly cold calls. Sales management and executive involvement in opportunities and customer knowledge. Client Service Adhere to call cycle sheet and ensure regular interactions with and capture the outcome and notes thereof on the call cycle sheet. Implement client feedback systems via client (internal and external) emails and phone calls are returned timeously. Assume accountability for banks, service providers, etc. Make courtesy phone calls daily to maintain key relationships. Co-ordinate
sell and upsell opportunities. Make weekly cold calls. Sales management and executive involvement in opportunities and customer knowledge. Client Service Adhere to call cycle sheet and ensure regular interactions with and capture the outcome and notes thereof on the call cycle sheet. Implement client feedback systems via client (internal and external) emails and phone calls are returned timeously. Assume accountability for banks, service providers, etc. Make courtesy phone calls daily to maintain key relationships. Co-ordinate
seek a Professional Receptionist to handle all calls and client services. Job Responsibilities: Answer
Main Switchboard: Answering and directing incoming calls on the main switchboard located in the reception and filed daily. Equipment Maintenance: Logging calls for copier repairs and placing orders for toner
sales through networking in the ICT arena, Cold Calling and New Client Engagement. . Duties & Responsibilities solve customer queries and complaints through the call-logging procedure and policy as well as the SLA
and weekends when required, and be able to attend call outs. Required to use own transport to the mine
working in a telephone or e-mail-based contact centre. Great attention to detail. The post Customer Service
support problems Maintains 99.999% uptime of data-centre operations Server maintenance and monitoring including