Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
frequently within Gauteng and occasionally to Polokwane to manage financial operations across multiple extensively across the Gauteng region and to Polokwane. NOTE: We ONLY accept online applications. We
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. • Knowledge of
life underwriting and administration industry. Call centre experience would be beneficial. • Knowledge of
internal stakeholders. Support the cost and profit centre Managers with financial analysis and intelligence costs/budgets. Prepare monthly analysis of cost centres to identify areas of concern to be addressed. Generate park journals in SAP. Maintain cost and profit centre structure within SAP to ensure alignment with BU/value
the business unit. Support the cost and profit centre managers with financial analysis and intelligence/insights timely accrual of cost for work done and ensure cost centre owners take full accountability and are in control presented within agreed deadlines. Guidance to cost centre owners on financial decisions including scenario