To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
Our client is looking to hire a Customer Retention Intern for their YES PROGRAMME. This is a 12-month skills. Enjoy sales and provides excellent customer service. Market Related
To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
related to claims. Customer Ensure own understanding and adherence to customer service delivery and Treating Treating the Customer Fairly (TCF) principles to provide specialist support and guidance. Ensure that workflow the effective resolution of customer queries in order to promote customer satisfaction and retention. Behavioural Competencies Customer Orientation The ability to interact with customers in an effective and efficient efficient manner Competency Definition: Puts customers first and is eager to please them in line with
related to claims. Customer Ensure own understanding and adherence to customer service delivery and Treating Treating the Customer Fairly (TCF) principles to provide specialist support and guidance. Ensure that workflow the effective resolution of customer queries in order to promote customer satisfaction and retention. Behavioural Competencies Customer Orientation The ability to interact with customers in an effective and efficient efficient manner Competency Definition: Puts customers first and is eager to please them in line with
Our client is looking to hire a Customer Retention Intern for their YES PROGRAMME. This is a 12-month skills. Enjoy sales and provides excellent customer service. Market Related
applicable legislation. Also provide an account payable service to the business in terms of the SLA. Key Performance Communication and Query Resolution Accounts Payable Service and Operations Competencies Analytical Thinking and Attention to Detail Ethical behaviour Customer Service Orientation Business and Financial Acumen
applicable legislation. Also provide an account payable service to the business in terms of the SLA. Key Performance Communication and Query Resolution Accounts Payable Service and Operations Competencies Analytical Thinking and Attention to Detail Ethical behaviour Customer Service Orientation Business and Financial Acumen
on Short-Term Insurance, to provide exceptional service and tailored solutions to our esteemed clients offer relevant service recommendations. Collaborate with colleagues to develop customized insurance solutions stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
on Short-Term Insurance, to provide exceptional service and tailored solutions to our esteemed clients offer relevant service recommendations. Collaborate with colleagues to develop customized insurance solutions stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to