automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
vehicle brand is currently looking for a Service Advisor to join their growing team.
Reference: CAW005579-LH2-1 Service Advisor - Midrand ( A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team. Requirements: Automotive knowledge and experience Drivers license Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting:
dealership network in order to optimize customer experience, parts service delivery, build relationships, drive operational support to dealer network and parts w/sale customers. Parts Technical Assistance and Interpretation parts as applicable. To optimize customer experience, parts service delivery, build relationships, drive drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan. Dealer support Components and Architecture. Excellent relationship and service delivery skills. Excellent analytical and problem
dealership network in order to optimize customer experience, parts service delivery, build relationships, drive operational support to dealer network and parts w/sale customers. Parts Technical Assistance and Interpretation parts as applicable. To optimize customer experience, parts service delivery, build relationships, drive drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan. Dealer support Components and Architecture. Excellent relationship and service delivery skills. Excellent analytical and problem
sites, technicians, and drivers.
various sites, technicians, and drivers. Ensure customers/Oza Holdings staff are updated constantly. Complete