Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
Tracker requires the services of a Radio Frequency Network Engineer in our Product Performance Department network of telemetry field units, used to tests customer's vehicles. · Manage an effective inventory control network and ensure that they are maintained in a serviceable condition at all times. · Ensure that any work cost-effective manner. · Liaise with internal / external customers on issues pertaining to the radio frequency network
top-tier connectivity solutions to our valued customers A well-established internet connectivity provider exceptional DSTV installation and maintenance services to join their team. Minimum requirements: Matric
Lead and manage the Client Services business unit, including Specialists, Engineers, Account Managers administrative staff. Lead, manage and grow the Client Services business unit, overseeing a team of Specialists individual is accountable for all aspects of client service contracts, including end-user devices, IT support Management, Project management and related services. The Services Manager will drive revenue, sales, solutions management and apply for tenders within the client services domain. Additionally, they will leverage their
contract. • Oracle, SQL Server • Web Methods • Web Services • Automation I Scheduling tools / frameworks • SharePoint • SQL Server Integration Services • SQL Server Reporting Services • Microsoft knowledge (CSF, CCF CCF, etc) • Working knowledge of APl-based services (e.g REST, SOAP) • Understanding of basic integration
e, SQL Server
knowledge of specific platforms (Kubernetes, AWS services) for operational management of MuleSoft Integration positively contribute to platform feature and service designs. You will also automate tasks through appropriate delivers platform features, components of the service and solves complex technical problems with high knowledge of specific platforms (Kubernetes, AWS services) for operational management of MuleSoft Integration positively contribute to platform feature and service designs. Automate tasks through appropriate tools
fostering user success with our products and services. Collaborating closely with cross-functional teams standards Gain a deep understanding of products and services, simplifying complex information into polished changes and procedures within the company to address customer needs effectively Maintain awareness of the company’s
understanding application transactions using micro services.
technical expertise and business needs to enhance IT service delivery. Proactively identify emerging technologies are in place to securely support the company's service offerings. KEY DUTIES AND RESPONSIBILITES: Databases for providing operational application database services to the organization. o Responsible for designing and resolves incidents within SLAs. o Reviews service-related reports (database backups, maintenance maintenance, monitoring) on a daily basis to ensure service-related issues are identified and resolved within established