Objective: · To develop customer relations as well as maintain high levels of customer service. · Drive efficiencies calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails in line with : To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing overall SLA of 80% within 20 seconds. • Confirm customer details according to UPD SOPs when logging calls regards to scheduled medicine queries. • Advise customers of legal requirements and SOP relating to HFD
Objective: · To develop customer relations as well as maintain high levels of customer service. · Drive efficiencies calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails in line with : To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing overall SLA of 80% within 20 seconds. • Confirm customer details according to UPD SOPs when logging calls regards to scheduled medicine queries. • Advise customers of legal requirements and SOP relating to HFD
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment
for a complete customer shopping experience.
Ensure exceptional customer service at all touch points
Drive shop-keeping and house-keeping disciplines
Manage customer interactions, complaints and requests
Analyse first time.
Anticipates and responds to customers' needs fast and effectively.
Assists attracts the client into buying the product or service.
Provides feedback.
Manages the work
applicable legislation. Also provide an account payable service to the business in terms of the SLA. Key Performance Communication and Query Resolution Accounts Payable Service and Operations Competencies Analytical Thinking and Attention to Detail Ethical behaviour Customer Service Orientation Business and Financial Acumen
applicable legislation. Also provide an account payable service to the business in terms of the SLA. Key Performance Communication and Query Resolution Accounts Payable Service and Operations Competencies Analytical Thinking and Attention to Detail Ethical behaviour Customer Service Orientation Business and Financial Acumen
or digital strategist. As an integrated agency servicing established retail brands, candidates are able advocacy – promote brand values, products and services while maintaining a consistent brand voice and improvement. Social listening – monitor and report on customer feedback, sentiments and conversations to inform strategies, identify opportunities and address customer concerns. Collaborations and partnerships – identify platforms. Experience in community engagement, customer support, or public relations is a plus. Ability
sell it to relevant advertisers. Service and maintain good customer relationships with client direct
2. In consultation with Lead Consultant Donor Services, develop and execute a business plan for the donor met. 1.3. Collaborate with Lead Consultant Donor Services and relevant stakeholders, to develop long term operational goals. 1.7. Conduct feasibility studies, customer surveys, monitor trends and make recommendations collections staff. 2.10. Collaborate with Nursing Services Manager and Lead Consultant Donor to ensure SANBS accordingly to Lead Consultant Donor and Nursing Services Manager. 2.12. Identify risks on an enterprise