resolution of Production Support calls Interactions through meetings, calls and emails: With central product Cross-domain Identity Management) Knowledge in the area of multi-factor authentication Knowledge in agile development
team player with ability to work independently and multi-task. Experience building data pipeline using AWS
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
environments. High availability is key. Provide on-call support for the edge platform (DevOps) NB: By
environments. High availability is key. Provide on-call support for the edge platform (DevOps) NB: By
team player with ability to work independently and multi-task. Experience in working with Enterprise Collaboration
team player with ability to work independently and multi-task. Experience building data pipeline using AWS
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
the analysis and resolution of Production Support calls NB: By applying for this role, you consent to
and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new platforms for license